mikocanares Asia, Consulting Services, Core services

Step Up Identifies Key Enhancements for MFI Microinsurance in 2025 Competitiveness Review

Step Up has concluded a comprehensive review of client perceptions and market competitiveness on the enhanced microinsurance offerings by a leading Microfinance Institution (MFI) in the Philippines from January to March 2025. The evaluation aimed to measure the effectiveness, impact, and market positioning of these products, which are designed to deliver financial protection to low-income and vulnerable populations.

The 2025 review focused on gauging awareness, satisfaction, and user experience among policyholders and beneficiaries. The review took a detailed look at the revised features and procedural updates resulting from recent improvements to the MFI’s microinsurance offerings

A critical component of the review explored the potential for pricing adjustments to maintain the products’ affordability and accessibility, especially for financially constrained households. Findings from the study underscored the vital role these insurance products play in supporting communities through unexpected events such as accidents and medical emergencies. Many beneficiaries reported that the microinsurance served as a crucial safety net during times of crisis, reinforcing household resilience and economic stability.

The evaluation highlighted the strengths of MFI’s microinsurance offerings by benchmarking them alongside similar products in the market, showcasing competitive advantages in pricing, features, process efficiency, and delivery channels.

Based on the data gathered, Step Up issued targeted recommendations aimed at enhancing the value, efficiency, and outreach of the MFI’s microinsurance program. These insights are instrumental in shaping the next phase of product development, ensuring broader impact and improved financial security for underserved communities.

mikocanares Asia, Business Planning, Capacity Building, core expertise, Core services, cultural programming, Governance, Inclusion, project development, project management, Training

Step Up Assists Arts and Culture Workshops for Bohol

Step Up reignited its mission to help build sustainable communities through art and culture by reviving the Balik BOKAG initiative. This transformative project taps into the rich heritage and creative industries of communities along the Abatan River. Running from 2024 to 2027, this three-year program is a collaboration among the Abatan River Development Management Council (ARDMC), PROCESS Bohol, Inc., Kasing Sining Inc., local government units (LGUs) of Antequera, Balilihan, Catigbian, Cortes, and Maribojoc, and other stakeholders, with support from the Bohol Arts and Cultural Heritage Council and the Provincial Government of Bohol through the Center for Culture and Arts Development (CCAD).

Revitalizing the Abatan River Theater Space

At the heart of Balik BOKAG (short for Bol-anon Kabilin, Atong Gibahandi) is the vision of transforming the Abatan River Theater Space into a premier cultural venue. The initiative goes beyond physical infrastructure improvements, aiming to strategically position the theatre as a creative hub for the province and the region. Through dedicated training in artistic development, organizational management, and creative business, the program empowers local artists, cultural workers, and community leaders to plan and implement initiatives that create sustainable livelihoods for local communities while enriching Boholano heritage.

The revitalized theatre will not only host regular performances but also serve as a space for local talent to showcase their craft. To ensure its long-term success, the project emphasizes professional management and robust marketing strategies, envisioning the Abatan River as a vibrant cultural and economic centrepiece.

Workshops Lay Groundwork for Success

The initiative’s latest activities included a series of workshops. On August 22, 2024, stakeholders gathered at the PROCESS Conference Center in Tagbilaran City to reflect on the successes and lessons from the earlier phases of BOKAG (BOKAG 1, 2, and 3), which ran from 2015 to 2019. This evaluation included insights from community leaders, artists, and audiences, helping shape a roadmap for the next three years.

Building on this momentum, a two-day strategic planning session followed on November 11–12, 2024, at the scenic Buzzz of Bohol Bee Farm in Cortes. Participants—ranging from local councils to NGO representatives—collaboratively defined the project’s vision, mission, and core values. Discussions centered on the theater’s long-term sustainability, strategies to empower local communities, and the Abatan River’s role in showcasing Bohol’s cultural richness.

A Catalyst for Heritage and Progress

The Balik BOKAG project underscores the critical role of arts and culture in community development. By nurturing local talent and preserving the Boholano heritage, the initiative builds cultural pride and fosters economic resilience.

“Through initiatives like Balik BOKAG, we reaffirm the power of arts and culture to transform communities, creating opportunities for sustainable growth while celebrating our shared heritage,” said a representative from the ARDMC.

With momentum building, Balik BOKAG is poised to leave a lasting legacy—bringing the arts closer to the heart of Boholano life and ensuring that the creative spirit of the Abatan River continues to flow for generations to come.

mikocanares Asia, Capacity Building, Consulting Services, core expertise, Core services, Facilitation, Inclusion, Monitoring and Evaluation, Non-Government Organizations, project development, project management, Training

Step Up Supports Emerging Leaders through WRTC

Step Up was commissioned by the Wholistic Transformation Resource Center (WTRC) to facilitate Youth Development and Empowerment Training and Capacity Development on Project Management for the leaders of the Church of Nazarene—GMA as part of its ongoing partnership with the church.

Capacity Development on Project Management

The training, which took place from July 13 to September 14, 2024, was a key initiative to strengthen the project management skills of Church of Nazarene – GMA leaders. The blended sessions—face-to-face and online activities—focused on various stages of project management, including project conception, planning, execution, and monitoring.

The program followed a three-step approach to build the skills of project staff and volunteers:

  1. Capacity Assessment: The first step involved evaluating the current competencies of project staff and volunteers to determine the skills needed for effective project management.
  2. Project Management Strategy Development: In the second step, leaders and volunteers collaborated to create a comprehensive project management strategy detailing the tools and methods for successful project execution and monitoring.
  3. Monitoring and Documentation: The final phase of the training focused on equipping participants with the skills needed to document project progress and assess the impacts of their initiatives to continuously improve the quality and effectiveness of their projects.

The training covered key topics like project initiation, planning, launching, and control, enabling participants to develop a structured approach to managing community-based projects. This initiative improved the leaders’ project management skills and reinforced WTRC’s mission of fostering holistic transformation through partnerships with churches, social enterprises, and other community-based organizations.

The completion of this training marks a significant milestone in the ongoing collaboration between Step Up, WTRC, and the Church of Nazarene—GMA. It reinforces the foundation’s commitment to developing leaders who can drive meaningful change in marginalized communities and support its mission of building stronger, more sustainable communities across the nation.

Youth Development and Empowerment

The training conducted from 20 July to 21 September 2024 focused on building leadership skills, fostering self-care, and enhancing confidence in public speaking. It equipped youth leaders to manage their activities effectively and lead with purpose.
The workshop was designed around key actions to empower participants and create inclusive, supportive spaces for personal and collective growth. Among these strategies were discussions on the importance of self-care and empathy toward others, ensuring that participants felt encouraged to create welcoming environments within their ministries.
A needs assessment conducted through focus group discussions revealed that participants were particularly keen on improving their public speaking abilities, especially when engaging with children and other youth in the ministry. They expressed a desire for leadership training that moved beyond traditional formats, advocating for more interactive, engaging, and meaningful activities. Participants were also eager to explore topics like mental health, online communities, and how to encourage youth participation in ministry.
The training was structured around four main sessions, each designed to be participatory and centred on peer learning. These sessions included:

  1. Session 1: Participation in an Inclusive and Safe Spaces (Care for Self and Others) – Emphasizing the importance of creating inclusive, caring environments where everyone’s voice can be heard.
  2. Session 2: Safety in the Online World – Offering tools and strategies to navigate the complexities of online engagement while ensuring safety for both leaders and youth members.
  3. Session 3: Building Interpersonal Relationships, Self-Confidence, and Communication Skills – Fostering stronger communication, interpersonal skills, and confidence to engage with others effectively.
  4. Session 4: The Leaders We Hope to Become – Encouraging youth to reflect on the qualities they wish to embody as future leaders, helping them align their values with their leadership style.

The dynamic and hands-on nature of the sessions allowed participants to interact directly with their peers, share ideas, and engage in plenary discussions. With an emphasis on creativity, group work, and idea-sharing, the training ensured that each participant had the chance to discover their personal strengths and overcome challenges, especially those related to public speaking.
“Interactive activities, group discussions, and peer-led sharing were key aspects of the training,” explained one participant. “It helped us learn from the facilitator and each other, making the experience much more meaningful.”
The training initiative aligns with Step Up’s broader mission to develop young leaders who are capable, confident, and ready to make a lasting impact in their communities. As the Church of Nazarene – GMA youth leaders implement the skills they’ve learned, Step Up hopes to continue supporting their growth and empowerment through future.

mikocanares Capacity Building, Consulting Services, core expertise, Core services, Non-Government Organizations, Training

Step Up Explores Capacity Building Partnership with WTRC for Projects and Youth Development

The Wholistic Transformation Resource Center Foundation, Inc., (WTRC) explores a partnership with Step Up Consulting Services to enhance capacity-building initiatives for its assisted organizations.

A focus group discussion was held at the Church of Nazarene in General Mariano Alvarez in Cavite to gather insights on the organization’s current needs. Participants explored effective interventions aimed at fostering empowerment and enabling communities to take initiative in their own development.

WTRC is a non-profit Christian organization focused on holistic transformation by addressing the complete needs of individuals, not just their economic ones. Rooted in Gospel principles, WTRC collaborates with churches, development organizations, and social enterprises to implement community development initiatives that meet the needs of partner communities. One key program supports marginalized children through faith-based schools, mobile education, daycare, and afterschool centers, offering Christian character formation, quality education, health and nutrition support, and family assistance.

The Step Up team is currently designing a series of training sessions focused on youth development and competency building in project management.

mikocanares Business Planning, Capacity Building, Consulting Services, core expertise, Core services, Facilitation, innovation, Local economic development, Training

Step Up Conducts Community Based-Enterprise Training and Mentoring Sessions for Ofamen Cacao Farm

Step Up Consulting Services conducted a series of workshops to capacitate the men and women of Calunasan, Calape Bohol who are involved in making charcoal briquettes.

Through the grant provided by the farm which the family through its CEO Ms Joy Pulchra Ofamen-Sarabia, the briquette processing equipment and machinery are shared with 40 families who are now engaged in briquette making using cacao pods and other farm organic wastes that could otherwise end up polluting the environment. The briquettes provide access to alternative and cheaper form of energy over wood, burns cleaner firewood and release fewer greenhouse gases.

The team conducted a series of training workshops on business development, costing and pricing, workflow management system, enterprise models, and marketing to make their briquette products commercially viable and sustainable. These workshops were held beginning November 2022 and will continue towards the first quarter of the next year.

The Ofamen Cacao Farm in Calunasan, Calape, Bohol is a recipient of the WHWise: i B L E n D N I C E 4WomEn*, a program launched by the Department of Science and Technology- Philippine Council for Industry, Energy and Emerging Technology Research and Development l in partnership with Mindanao State University – Iligan Institute of Technology (MSU-IIT). MSU IIT is the program’s main implementer in collaboration with Miriam College (MC) and the University of the Philippines – Mindanao (UP-Min).

*WHWise: i B L E n D N I C E 4WomEn (innovation thru Building and Leveraging Entrepreneurship Development, Networking and Inclusive Community Engagement for Women Entrepreneurs) or Women-Helping-Women: Innovating Social Enterprises, is a program that brings together government agencies and private organizations to seek out and prepare women-led social enterprises for growth, scalability, and subsequent Venture Capitalist funding. The program provides a suite of services, including early-stage funding, training, skills development, mentorship, and business incubation. More importantly, it will provide access to technology to enable even women from rural communities to be part of the global economy.

mikocanares Africa, Capacity Building, Consulting Services, core expertise, Core services, Facilitation, Monitoring and Evaluation, Non-Government Organizations, outcome harvesting, Results-based Management, Training

Step Up Trains Ugandan CSOs on Monitoring, Evaluation, and Learning

Step Up’s strategy advisor, Michael Canares, was contracted by Common Ground Consulting to train civil society organizations (CSOs) on monitoring, evaluation, and learning. The training, which was held on 15-18 February 2022 via Zoom, is part of the various training programs conducted for Ugandan CSOs by the Civil Society Strengthening Activity (CSSA) training program funded by the United States Agency for International Development.

Twenty-two CSOs attended the training. The cohort included representatives from the Uganda Women’s Network, the National Coalition for Human Rights Defenders, White Ribbon Alliance, Civil Society Budget Advocacy Group, ICT Policy Center for Eastern and Southern Africa, among others.

Synchronous sessions took place from 1 to 5 pm Uganda time (5 to 10 pm Philippine time). Asynchronous sessions, on the other hand, took place every morning of each day through organization-based assignments that are required to be presented during the synchronous sessions each day.

The participants appreciated the training design and delivery. At the end of the training, most of them were excited to use their knowledge to improve the M&E systems of their organizations.

mikocanares Capacity Building, core expertise, Core services, Facilitation, local governance, Local Government Units, road asset management, Training

Step Up Conducts Training on Local Road Asset Management for Negros Oriental

Step Up Consulting strategy advisor was invited by the Provincial Government of Negros Oriental to conduct a training on Local Road Asset Management for the members of its local road network management committee. The training was conducted online last October 29-November 5, 2021.

The participants comprised of representatives from the provincial offices of engineering, accounting, planning and development, budget, treasury, internal audit, general services, and assessor. The training was based entirely on the Local Road Asset Management Manual (see picture above) prepared by Mr. Michael Canares for the Department of Interior and Local Government (DILG) with funding and technical support from the United Nations Development Program.

On 16 November 2020, DILG Secretary Eduardo Ano issued DILG Memorandum Circular 2020-155 mandating the adoption of the Local Road Asset Management Manual by local government units. This aims to improve the valuation and recording of local road assets for better local road management.

mikocanares Business Planning, Capacity Building, Consulting Services, core expertise, Core services, Financial Management, Local economic development, Non-Government Organizations

Step Up Trains Community Leaders on Enterprise Management

A participant explains the asset and opportunities map during the enterprise development session.
A participant explains the asset and opportunities map during the enterprise development session.

PROCESS Bohol, Inc., commissioned Step Up Consulting to train its community leaders in Ubay, Bohol the basics of financial management.  The training, attended by more than 30 community leaders, was intended to assist the organizations manage their enterprises better and prepare them for eventual phase-out of PROCESS support.

Step Up has more than 10 years of conducting community-based trainings with different audiences – farmers, women micro-entrepreneurs, non-profit leaders, and local government leaders.  It uses participatory approaches in conducting its capacity building programs and makes use of “games” in order to “teach concepts”.  As one of the women leaders in this training remarked – “It is the first time that I understood complex financial management concepts in an easy, phased way”.

In the training, Step Up taught the community leaders the basics of enterprise management, how credit management is critical to business operations, and the different steps in ensuring that business decisions can be made based on available financial data.

mikocanares core expertise, Core services, Governance, Local Government Units, Research Projects

Step Up Team Wins Research Grant

encite OGD logoStep Up is among the five researchers/research teams granted with research funds by the Open Government Partnership (OGP) to undertake a study on the best method to build the capacity of civil society organizations on open government data. The action research entitled “Enhancing Citizen Engagement with Open Government Data” will be implemented in the next three months and is aimed at identifying the best approach to use in increasing citizen engagement with local governments through data sets published online.

The Step Up proposal was one of the more than 80 proposals screened by the OGP’s Open Data Working Group.  Among the proposals submitted, Step Up made it to the top five, together with Open North, Inc of Canada, Mitrovic Development and Research Institute of South Africa, Mark Frank of the United Kingdom, and Sunlight Foundation of the United States. Step Up is the only research team from Asia.

The announcement from OGP can be found here.

mikocanares Associates, Capacity Building, Consulting Services, core expertise, Core services, Financial Management, Non-Government Organizations

Step Up Conducts Risk Management Training

Risk Management Training for BUSWACC
Risk Management Training for BUSWACC

Step Up Consulting was contracted by the Bohol United Sectors Working for the Advancement of Community Concerns (BUSWACC) to conduct a risk management training for its assisted entrepreneurs and entrepreneur groups last 28-29 November 2014. The training was conducted at the FCB Foundation Training in Tagbilaran City and was attended by more than 20 participants coming from different organizations and from different parts of Bohol.

Risk management is one of the key expertise of Step Up’s financial management division.  As a process to ensure achievement of company objectives, risk management is about the identification and evaluation of company risks with the intention of avoiding these risks or managing them to minimize impact. In recent years, risk management is at the core of management function and has been used also in  ensuring better internal audit and internal control.

The training was conducted by Arlen Salgados-Canares, Step Up’s lead consultant for financial services.